Exchange and returns

Please send all returns to:

Seventh HQ

GH2, 8-12 Creekside
London 
SE8 3DX

Returns and Exchange | Online orders

We are happy for the customer to return items providing there is a good reason for return. You can return an item within 14 days of receiving your purchase for a full refund or exchange. All returned items must be unworn and in re-sellable condition. We reserve the right to return the item back to the customer if these conditions aren't met.

Please note that returns are currently not free and it will be the full duty of the customer to pay for the return of any item bought with us. Please also be aware that we will not take any responsibility for items lost during transit and strongly recommend all returns be sent by recorded delivery.

Products returned for an exchange will not have to pay extra charges for their exchanged product to be sent out. 

Please note, it can take up to 14 days to receive and complete your return or exchange.

Be sure to keep hold of your receipt in the meantime, since the responsibility of the return is yours until it reaches us.

 

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